November 12, 2017

Sunday Selfie Sorta

Here I am, resting on Mommy's lap last night.  I'm comforting her because the update provided for her tracker that starts with the letter F, froze her device and now it will never work.  All the kings horses and all the kings men can't make the tracker work again though they offered fixes that won't work  of course when the tracker has no working ability.  Can't make something that's powerless work.  So she's sad about wasted money and that she won't be able to continue her workout comparisons with others in the family or friends who also have the same brand of tracker. Manufacturer  won't do anything about it though it is their firmware that caused it.  They just offered a few (25) green papers toward another.  THAT ain't gonna happen she said.

So here I am, doing my comforting as required by Cat Duties:  First Class.


  Mom is pouting.

Last night



21 comments:

The Whiskeratti said...

Oh, that's just not right. If she bought in store they might be more cooperative, maybe just swap it for another. Our mom often has good fortune just asking. And Katie, it's good that you are helping your mom feel better.

pilch92 15andmeowing said...

That is sad. I am glad you are there to comfort your mom.XO

Summer at sparklecat.com said...

That is a bummer! And it sounds like customer service has gone way downhill. A couple of years ago, when my human had an older model, the strap kept wearing out, and they replaced it twice. I think they realized how badly that was designed because the newer model has straps that can be replaced separate from the device. Fortunately hers hasn't frozen up like your human's.

Brian said...

Dang, poor Mom. At least she has the beautiful you sweet Katie!

Mickey's Musings said...

Yikes! We agree that customer service is getting worse these days!
We wish something could be done :/
Good thing you can offer some nice purrs Katie.
Purrs Georgia,Julie and JJ

Mariette VandenMunckhof-Vedder said...

Dearest Katie Isabella,
Only a sweet kitty can comfort a human parent in such an aggravating event!
Hugs to you both,
Mariette

John Bellen said...

Don't you love it when you're offered the chance to buy the same product that didn't work the first time - and not enough money at that?

In compensation, your fur looks very soft and silky, Katie.

Sasha, Saku & Sheldon said...

You are such a good girl Katie! Purrhaps that tracker thingy needs to be replaced....but the beans that provided the bad update. :(

Annie Bear said...

That is terrible, Katie! It sounds like they don't stand by their product. It's their firmware that caused the problem but they won't fix it. Poo on them. I know you were a comfort to her.

The Island Cats said...

Katie, that's why our mom doesn't have one of those tracker things. She's afraid she'd get addicted to it. ;). We bet you made your mom feel better.

meowmeowmans said...

Darn. We're sorry about Mom's fitbit. But we bet she felt a little better with you on her lap. Hugs!

Anonymous said...

That's just not RIGHT....pouting is definitely called for and of course COMFORT in the form of a warm lapcat is more than welcome and DOES help Katie! My Mom doesn't have one of those things - she just does what she can when she can and I cheer her on.

Love, Teddy

Memories of Eric and Flynn said...

That is good of you to try and cheer your mum up. That is very bad customer service from FitBit and they don't deserve custom.

Bionic Basil said...

Awwwww that's sad about the tracker, the P.A. had one of that brand, it died and went to Silicon Heaven too, she now has an apple watch, says it's the best thing since cats, almost! MOL

Fab selfie today BTW!

Bestest Monday Purrs

Basil & CO xox

William's Kith & Kin said...

That's just plain wrong! Maybe you need to remind those folks of your ferocious teeth!

Kitties Blue said...

Katie...sorry this happened to your mom's tracker. Give her some extra cuddles. That's more important. We are delighted to see your selfie. Why don't you join the blog hop. We'd be delighted to have you. Here's the link to the post: http://thecatonmyhead.com/misty-may-shows-off-three-selfies/
Have a great week.
XOCK, Lily Olivia, Mauricio, Misty May, Giulietta, angel Fiona, Astrid, Lisbeth, Calista Jo and Cooper Murphy

Photo Cache said...

Oh sorry that your mom's tracker is not working anymore. Is there a little chance you could be a tracker? Great comforting skills.

Emma and Buster

Marv Marvelous said...

Oh No! That's not good.
But you look beeutiful!
Purrs
Marv

Jo-Anne's Ramblings said...

Well that sucks

Anonymous said...

That is really bad news. I would write them a letter. I would also review the product everywhere that I could. Make people aware of this costly issue. xo

imbrite2 said...

Well, that is a real bummer for your mom, KI. I guess she had better just sit around on the couch and cuddle with you since the tracker can’t track anything anyway. #thesnuggleisreal

Love and licks,
Cupcake